This is the solution Philips Tech Support gave me for this drive. They do not support this driver but it does work wih Win2k. The Problem with the CD-RW is not the drive but the usb cable interface. If you have this drive and cannot get it to work and do not mind loosing the warranty on it. Just remove it from the ext casing by removing the 2 screws from the bottom and unhook the usb interface, The result is the internal ide cd-rw drive.