We highly recommend you do not connect your player to the computer until Step 3.
Locate the downloaded RD2010/11/12/15 upgrade file and double click it.
Following the onscreen instructions, allow the program to completely install all USB drivers (Windows 98SE and Windows ME) as well as the upgrade program and firmware. You may be required to reboot once the install is complete.
Connect your RD2010, RD2011, RD2012, RD2015 to the PC using the USB cable.
From the "Start" menu, select "Programs" > "Lyra? Personal Audio Player" > "RD2010, RD2011, RD2012, RD2015" > "Update Device."
After the program is finished searching for the device, dri