if you receive an "Access is denied" error message while installing your HP software, download and run the utility on this page. This utility will resolve the issue for 90% of users.
For additional information about the "Access is denied" error, refer to the following documents.
Click the Download now button.
When prompted, choose Open to start the download and run the installer.
Follow the onscreen instructions.
After running the utility:
Restart your PC.
Reinstall your HP software.
If you continue to receive an "Access is denied" error when reinstalling the software, please contact HP Customer Support.