Copy this zip file to a floppy. DO NOT unzip it. Go to control panel, and double click system. Click the Tab at the top that says Device Manager. Double click Modem, if you have the Modem in the slot you should see Gateway 2000-3CXM356. DELETE IT, but DO NOT remove the modem. Leave the modem in the slot. At the bottom click OK. At the top while still in control panel, you will see Add New Hardware. Double click it. Put the floppy in your A Drive, and click next. This will start a search that will find your modem. Make sure that the search A BOX is checked. This will automaticlly load the driver, and thats it. remove the A Floppy, and reboot.