Windows XP, Windows 2000
HpCartridgeCompatibilityWin2KXP_v2.exe (770.9 KB)
2.0 (9 Jan 2004)
This all-in-one product software utility will resolve print cartridge compatibility issues. This update is intended only for use with the HP PSC 1100, 1200 and 1300 series all-in-ones that exhibit print "Cartridge Compatibility" problems.
The signs of print "Cartridge Compatibility" issues when the PSC is powered on are:
The unit's "Check Print Cartridge" light blinks.
The unit's "Check Paper" light is off.
When running Status from the HP Director of Display Status from the HP task tray icon, this message shows up: "The color [or black] print cartridge detected is the wrong type".
If your HP PSC 1100, 1200 or 1300 series unit exhibits all three of these signs, verif
BalajiS (DG Staff Member) on 2005-02-11 08:38:45