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HP Hewlett-Packard ScanJet 5100C Driver Reviews

User Reviews and Ratings

Only reviews are shown below.  Ratings submitted without a review are used in calculating the total ratings shown above, but will be displayed below.

5 of 6 people found the following review helpful:
David
Tested on Windows XP
29 Aug 2006
 

Installation: 3 out of 5
Stability: 3 out of 5
Compatibility: 3 out of 5
 
"I scanned this Zip File (sj653mu.exe) HP 4100c scanner diver before unzipping the files, scanned with Ewido Anti-Spy and also with AVG Virus scanner "NO VIRUS" or "SpyWare" files were found in the download zip files. Clean Download and installed OK, works fine with HP ScanJet 4100c Scanner. David"
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4 of 5 people found the following review helpful:
Mel

14 Apr 2004
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Did not work!!!Fatel error"
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3 of 4 people found the following review helpful:
brian
Tested on Windows XP
20 Dec 2008
(2 days after download)
 

Installation: 5 out of 5
Stability: out of 5
Compatibility: out of 5
 
"see my comments on sj407"
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3 of 4 people found the following review helpful:
Kai
Tested on Windows XP
30 Jun 2007
 

Installation: 5 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"Driver worked perfectly with old HP Compaq which I upgraded to Windows XP. Thanks very much, saved me from a big headache!"
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3 of 4 people found the following review helpful:
Jim Smith
Tested on Other
24 May 2007
 

Installation: 1 out of 5
Stability: out of 5
Compatibility: out of 5
 
"As I understood the description, this driver was supported by Vista but it would not install; gave the error that it was not supported by Windows 98 (so I tried compatability mode which did not work either). I then tried to install it in an SP computer and got fatal error. Got the same driver from the HP site and got the same errors so do not know what is up."
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3 of 4 people found the following review helpful:
David
Tested on Windows XP
27 Feb 2007
 

Installation: 1 out of 5
Stability: out of 5
Compatibility: out of 5
 
"Scanjet 4P - didn't work, came up with fatal error message on installation"
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3 of 4 people found the following review helpful:
Les Ray

15 Dec 2006
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"did the job vey nicely"
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3 of 4 people found the following review helpful:
anthony gachoka
Tested on Windows XP
9 Dec 2006
 

Installation: 1 out of 5
Stability: 1 out of 5
Compatibility: 1 out of 5
 
"Am so mad.Fatal Error"
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3 of 4 people found the following review helpful:
Arnold Rickert
Tested on Windows XP
26 Mar 2006
 

Installation: 5 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"Got the job done and works fine!"
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3 of 4 people found the following review helpful:
Carol
Tested on Windows XP
9 May 2005
 

Installation: 1 out of 5
Stability: 1 out of 5
Compatibility: 1 out of 5
 
"Could not get it to work on Windows XP."
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3 of 4 people found the following review helpful:
mark

1 May 2005
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"did not work even in compatibility mode in XP"
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3 of 4 people found the following review helpful:
j kumar

20 Oct 2004
 

Installation: 1 out of 5
Stability: 1 out of 5
Compatibility: 1 out of 5
 
"sj653mu.exe does not work on windows98 please help me with a driver for my 4100c scanner"
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3 of 4 people found the following review helpful:
Bio

31 Jul 2004
 

Installation: 2 out of 5
Stability: 1 out of 5
Compatibility: 1 out of 5
 
"Poor bad driver... winxp included driver much better!!"
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3 of 4 people found the following review helpful:
marc

20 Jun 2004
 

Installation: 1 out of 5
Stability: out of 5
Compatibility: out of 5
 
"cannot get it installed under win XP sp1"
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3 of 4 people found the following review helpful:
Cheryl

15 May 2004
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"I HOWL @ the moon w/ the Wolf This proceedure works!!!!

I downloaded and saved all 3 files -- sj398en.exe (main software package 25.9MB)---sj653mu.exe (smaller update patch 606KB)---update.exe (small update patch 28.7 KB) I setup the main program sj398en.exe ----rebooted---then moved the other 2 files (unexecuted)into C:/SCANJET. I then executed sj653mu.exe insi

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3 of 4 people found the following review helpful:
Brinybay

6 Apr 2004
 

Installation: 5 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"Together with scan.exe uploaded by Nina, it got my 4100C working with XP again and saved me from having to buy a new scanner."
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3 of 4 people found the following review helpful:
Sylwester

20 Mar 2004
 

Installation: 5 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"Excelent Driver Dude worked very well"
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3 of 4 people found the following review helpful:
Tony

27 Feb 2004
 

Installation: 1 out of 5
Stability: out of 5
Compatibility: 2 out of 5
 
"Will try Wolf's solution."
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3 of 4 people found the following review helpful:
Connie Barrett

14 Feb 2004
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal error occured during installation - could not complete process."
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3 of 4 people found the following review helpful:
Paul

9 Feb 2004
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Very Good but you must install the software pack from h/p first"
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3 of 4 people found the following review helpful:
E Meath

6 Feb 2004
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Does not work on the XP"
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3 of 4 people found the following review helpful:
Batman

6 Feb 2004
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"The wolf has it!!!!

The update does cause a fatal error, but the software works just fine in win XP

Thanks Wolf

RUFF RUFF"

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3 of 4 people found the following review helpful:
Mags

22 Jan 2004
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Not able to install it. I get a message about a digital signature which is missing"
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3 of 4 people found the following review helpful:
The Wolf

9 Jan 2004
 

Installation: 1 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"Easy fix for ScanJet 4100c when it won't run under a new WinXP install: (Just before I truly lost my mind!)

Melissa on this board got it right ... here's details on how to get the 4100c to run after a clean WinXP install. (Works for me even with USB 2.0.)

1. Download the HP software pack for Win 2000 off the HP site and save. (It's big... 23+ MB!) Then download t

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3 of 4 people found the following review helpful:
Artie

29 Nov 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Driver (as taken from HP's site) didn't work. When I called HP and went through their phone maze I ended up talking with someone in India that wanted me to pay $25 an hour for support! Forget that! I'm going to buy a different brand scanner now and will never buy HP again!"
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3 of 4 people found the following review helpful:
Cas

27 Nov 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"There are NO drivers for this scanner for XP. HP wants you to buy a new scanner. If you upgraded XP from a previous OS then the upgrade drivers might work but not on a clean installation. I got my scanner working but I can not use Omnipage because there are no TWAIN drivers installed. THANX HP for your good service (NOT)."
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3 of 4 people found the following review helpful:
derf

17 Nov 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"This driver plain and simple doesn't work. I did have luck though, removing the scanner from System Properties/Hardware and just let Xp load the proper drivers when I rebooted."
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3 of 4 people found the following review helpful:
bloint

1 Nov 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"fck hp! fck win"
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3 of 4 people found the following review helpful:
Russell

30 Oct 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Lets all sue microsoft for making xp if me can make erverything good with drivers why cant xp are do we make bill gates ritcher.Hp stinks on the 4100c scanner i want my money back"
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3 of 4 people found the following review helpful:
reinout Krajenbrink

28 Oct 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal error! What should I do? Can somebody advice me what to do Y have XP Thanks.."
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3 of 4 people found the following review helpful:
heidi

11 Oct 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"ditto...did not work for xp."
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3 of 4 people found the following review helpful:
Twisterado

27 Sep 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"This file sj653mu.exe do not work with XP. YOu should first download sj398en from HP site for win2000 then You can get sj700en patch for XP from www.hp.com/cposupport/scanners/support_doc/bps03544.html IT will work NOW. I hope That HP do something."
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3 of 4 people found the following review helpful:
mnewm

2 Sep 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"First install the HP software pack for Win2000 (sj398en.exe - 24MB!). This includes Precision Scan and the Copy utility. Then install the above file (sj653mu.exe) which overwrites the small part of the Win 2000 software that doesn't work. Result = happiness!"
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3 of 4 people found the following review helpful:
larry

3 Aug 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"This driver doesn't work. Same problem fatal error. However, if you download driver sj398en and patch sj700en from HP site, the scanner will work. Dialup is 1hr 30 min"
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3 of 4 people found the following review helpful:
Beth

8 Jul 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Ok, I have XP and I got my lovely scanner to work. What Mick said on 12/22/02 works. I found the sj700en file posted by a guy named adam kotoki. First the scanner froze up, but I went to the sj700 folder, clicked setup.exe, ran it. It bombed the scanner a second time. I started the scanner a third time and it worked. I hope this helps people."
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3 of 4 people found the following review helpful:
Mel

21 Jun 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Thanks for the posts - I cancelled my download as I read your comments. Here is a link to the HP website that I think could be helpful. May I add that I hate their website? Thankfully, I found this link from another site and it was posted by Jim. (www.tek-tips.com/gpviewthread.cfm/qid/553737/pid/750/lev2/66/lev3/68) Here is the HP site www.hp.com/cgi-bin/cposupport/sw
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3 of 4 people found the following review helpful:
Melissa

17 Jun 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Use the Windows 2000 driver for this scanner and then run the file for XP."
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3 of 4 people found the following review helpful:
Chris

30 May 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal Error can anyone hellp me?"
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3 of 4 people found the following review helpful:
melody

28 May 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"this driver is an upgrade which i have aqlready my xp is not an upgrade."
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3 of 4 people found the following review helpful:
Mike

26 Apr 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"The only way my scanner will work is if i put Windows ME on. I can't stand ME!"
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3 of 4 people found the following review helpful:
@lex

11 Apr 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal error! What should I do? Could someone please help me? Y have XP PRO Thanks.."
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3 of 4 people found the following review helpful:
mike

8 Apr 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"this doesn't work!! Fatal error. >>>How can I update a driver that won't download off the disk? Does anyone have a complete driver that works for xp?"
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3 of 4 people found the following review helpful:
Gary J

10 Mar 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Having trouble with this driver also on XP. Getting the "fatal error", and it stops installing. If anyone gets this 4100C to work on XP, let me know! Email me or post here!"
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3 of 4 people found the following review helpful:
Cathy

6 Mar 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal error! What should I do? Could someone please help me?"
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3 of 4 people found the following review helpful:
Hans

5 Mar 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"You could try the windows 2000 driver this works with me under windows 2000 and under xp"
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3 of 4 people found the following review helpful:
Tiffany

27 Feb 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"I tried Dling it from the Hp site and this site and both came to the conclusion of fatal error ... unable to continue ... what kind of service is this ?! If anyone comes across another way to fix this promlem please either e-mail me or post a comment so me and the many other people who had difficulties can fix them ..."
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3 of 4 people found the following review helpful:
Bruce

20 Feb 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal Error!!! A lot of help, NOT!!!"
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3 of 4 people found the following review helpful:
giles

18 Feb 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"OK so what now??????? Hewlett Packard? - surely you are not going to leave ALL the people with an HP scanjet4100c stranded are you? we all bought your scanner sin good faith surely there is a driver that allows the use with XP and XP pro..... obviously not! I am very annoyed - i cant do anything about it because you are a large corporation and have made your money out
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3 of 4 people found the following review helpful:
John

1 Feb 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"I tried this and another file from Hp website (that was about 23MB as an automatic upgrade by Win.XP) and neihter worked. I miss my scanners good feature.It is almost paralized. HP should support its costomers better than this."
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3 of 4 people found the following review helpful:
Steve

1 Feb 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Mick was right. Download sj398en first. Available from HP searching for Scanjet 4100c on Windows 2000. then install patch sj653en for XP."
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3 of 4 people found the following review helpful:
ken

29 Jan 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"did not work fool"
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3 of 4 people found the following review helpful:
Ryan

26 Jan 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Didn't work. Fatal Error. Will try the scan help page as suggested."
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3 of 4 people found the following review helpful:
iain

26 Jan 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"NO GO didn't work sucks"
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3 of 4 people found the following review helpful:
joe

25 Jan 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"no luck, fatal error. Can anyone advise?"
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3 of 4 people found the following review helpful:
Jim

15 Jan 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"The driver that comes with XP should make the scanner WORK....but you still won't be able to use the 4100c Software. You're limited to the "Scanner Wizard" that also comes with XP, essentially a limited, basic, software to use your scanner with. Try www.scanhelp.com for some software that may fill your needs with the 4100c. I downloaded the "Art-Copy 6.1" and it bas
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3 of 4 people found the following review helpful:
Dennis

15 Jan 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"I had the same problem... fatal error. This is the same driver that is available as an upgrade from Win 98 at the HP website. I need the full driver and HP says there is not one!"
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3 of 4 people found the following review helpful:
Richard

2 Jan 2003
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"will not install... fatal error. does anyone have these drivers???"
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3 of 4 people found the following review helpful:
Mick

22 Dec 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"download file sj398en (24.6 meg) from hp which is the win 2000 driver,then down load a patch for xp, sj700en, it works fine."
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3 of 4 people found the following review helpful:
Tony

21 Dec 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"This driver is no good Fatal error every time"
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3 of 4 people found the following review helpful:
Terry

19 Dec 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Continued. Digital Signature not found. OK. then Fatal Error."
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3 of 4 people found the following review helpful:
Terry

19 Dec 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal error. Unable to complete"
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3 of 4 people found the following review helpful:
Ken

10 Dec 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Anybody having any luck at all getting this driver to work? Or is there another resource? Hate to just trash the scanner."
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3 of 4 people found the following review helpful:
ruth

27 Nov 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Fatal error. Setup is unable to continue."
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3 of 4 people found the following review helpful:
Vic

17 Nov 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Seven to Zip.....Think I'll pass."
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3 of 4 people found the following review helpful:
marie

5 Nov 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Won't install - fatal error."
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3 of 4 people found the following review helpful:
Scott

25 Oct 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"I downloaded this driver also and got a fatal error any help would be great"
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3 of 4 people found the following review helpful:
JOHN

8 Oct 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Downloaded this driver, got a fatal error message. Help, any suggestions"
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3 of 4 people found the following review helpful:
Kevin

29 Sep 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"I downloaded this file as well previously, Found Fatal Error.I as well need a driver for my scanner 4100c to work in XP. Any ideas?I'll follow this board..Thank you"
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3 of 4 people found the following review helpful:
Craig

22 Sep 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"I did try to install the driver, but it returns a Fatal Error message and stops. Any suggestions?"
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3 of 4 people found the following review helpful:
Nishant

22 Sep 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"Hey thanks for the timely response, much appreciated. Now I did install the driver u sent me, but it returns a Fatal Error message and stops. What do I do ?"
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3 of 4 people found the following review helpful:
Justin

6 Sep 2002
 

Installation: out of 5
Stability: out of 5
Compatibility: out of 5
 
"When I run this driver, it unzips everything, but then when it self-runs, it says "Fatal error. Setup is unable to continue" So I find the directory and it says "Unable to locate files" when I run setup from there. Any ideas what the problem may be? Please e-mail me."
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