Gateway DX4710 Driver Download (Official)
The DX4710 is an audio device manufactured by Gateway. This driver fixes problems with no sound or static or distorted sound, and can unlock advanced features of your audio device. Visitors have downloaded this file "D20397-001-001.exe" 25 times with an aggregate rating of 5 out of 5 stars based on 7 reviews. Compatibility for this driver update includes PCs running Windows operating systems such as Windows Vista. The total disk space used for this update is 41.6 MB.
Video Tutorial: How to Download & Install a Driver
Official Source - Manufacturer Website
Supported Models
Gateway DX4710
Realtek Content Creation Bay
Realtek High Definition Audio
eMachines J4516
eMachines J4517
Manufacturers
Supported Operating Systems
Windows Vista, Windows Vista (64 bit)
File Name
Versions
6.0.1.5591 (27-Aug-2008)
Additional Notes
Realtek Audio Driver
Uploaded By
Sathishkumar (DG Staff Member) on 9-Aug-2010
Device Hardware IDs
HDAUDIO\FUNC_01&VEN_10EC&DEV_0260
HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_103C3016&REV_1004
HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000
HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0100
HDAUDIO\FUNC_01&VEN_10EC&DEV_0882&SUBSYS_10EC8888
Compatible IDs
Related Driver Updates
Driver Contents File List
The following files are found inside the driver download file.
| Name | Size | Date |
|---|---|---|
| D20397-001-001/ChCfg.exe | 49.2 KB | 13 Apr 2008 |
| D20397-001-001/D20397-001-001_readme_jp.pdf | 59.7 KB | 27 Aug 2008 |
| D20397-001-001/Location.txt | 262 bytes | 27 Aug 2008 |
| D20397-001-001/MSHDQFE/Win2K3/us/kb888111srvrtm.exe | 771.3 KB | 13 Apr 2008 |
| D20397-001-001/MSHDQFE/Win2K_XP/us/kb888111w2ksp4.exe | 742.1 KB | 13 Apr 2008 |
| D20397-001-001/MSHDQFE/Win2K_XP/us/kb888111xpsp1.exe | 774.4 KB | 13 Apr 2008 |
| D20397-001-001/MSHDQFE/Win2K_XP/us/kb888111xpsp2.exe | 720.1 KB | 13 Apr 2008 |
| D20397-001-001/Readme.txt | 218.8 KB | 13 Apr 2008 |
| D20397-001-001/RtlExUpd.dll | 520.2 KB | 13 Apr 2008 |
| D20397-001-001/SetCDfmt.exe | 23.6 KB | 13 Apr 2008 |
| D20397-001-001/Setup.exe | 121.1 KB | 13 Apr 2008 |
| D20397-001-001/Vista/FMAPO.dll | 140.8 KB | 13 Apr 2008 |
| D20397-001-001/Vista/HDA861A.inf | 133.6 KB | 13 Apr 2008 |
| D20397-001-001/Vista/HDACPC.inf | 142.4 KB | 13 Apr 2008 |
| D20397-001-001/Vista/HDAHPNB.inf | 132.9 KB | 13 Apr 2008 |
| D20397-001-001/Vista/HDALC.inf | 262.1 KB | 13 Apr 2008 |
| D20397-001-001/Vista/HDARt.inf | 164.1 KB | 13 Apr 2008 |
| D20397-001-001/Vista/MaxxAudioAPO.dll | 127.0 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RTCOMDLL.dll | 540.7 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RTKVHDA.sys | 2.1 MB | 13 Apr 2008 |
| D20397-001-001/Vista/RTSndMgr.cpl | 532.5 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RtHDVCpl.exe | 5.4 MB | 13 Apr 2008 |
| D20397-001-001/Vista/RtkAPO.dll | 2.2 MB | 13 Apr 2008 |
| D20397-001-001/Vista/RtkApoApi.dll | 285.2 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RtkAudioService.exe | 98.3 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RtkCoInst.dll | 30.2 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RtkPgExt.dll | 697.3 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RtlCPAPI.dll | 143.4 KB | 13 Apr 2008 |
| D20397-001-001/Vista/RtlUpd.exe | 1.2 MB | 13 Apr 2008 |
| D20397-001-001/Vista/SRSHP360.dll | 167.9 KB | 13 Apr 2008 |
| D20397-001-001/Vista/SRSTSHD.dll | 185.8 KB | 13 Apr 2008 |
| D20397-001-001/Vista/SRSTSXT.dll | 340.0 KB | 13 Apr 2008 |
| D20397-001-001/Vista/SRSWOW.dll | 135.2 KB | 13 Apr 2008 |
| D20397-001-001/Vista/SkyTel.exe | 1.8 MB | 13 Apr 2008 |
| D20397-001-001/Vista/hda32.cat | 321.3 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/FMAPO64.dll | 181.2 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/HDX861A.inf | 137.3 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/HDXCPC.inf | 146.1 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/HDXHPNB.INF | 136.6 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/HDXLC.inf | 265.8 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/HDXRT.inf | 165.5 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RAVCpl64.exe | 6.2 MB | 13 Apr 2008 |
| D20397-001-001/Vista64/RCoInst64.dll | 37.4 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RTCOMDLL.dll | 540.7 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RTKVHD64.sys | 1.4 MB | 13 Apr 2008 |
| D20397-001-001/Vista64/RTSnMg64.cpl | 583.7 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RtCOM64.dll | 660.5 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RtPgEx64.dll | 768.0 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RtkAPO64.dll | 1.3 MB | 13 Apr 2008 |
| D20397-001-001/Vista64/RtkApi64.dll | 368.2 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RtkAudioService.exe | 130.0 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RtlCPAPI.dll | 143.4 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/RtlUpd64.exe | 1.4 MB | 13 Apr 2008 |
| D20397-001-001/Vista64/SRSHP64.dll | 193.5 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/SRSTSH64.dll | 211.4 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/SRSTSX64.dll | 513.5 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/SRSWOW64.dll | 150.5 KB | 13 Apr 2008 |
| D20397-001-001/Vista64/SkyTel.exe | 1.8 MB | 13 Apr 2008 |
| D20397-001-001/Vista64/hda64.cat | 324.1 KB | 13 Apr 2008 |
| D20397-001-001/WDM/ALSndMgr.cpl | 299.0 KB | 13 Apr 2008 |
| D20397-001-001/WDM/AlcWzrd.exe | 2.8 MB | 13 Apr 2008 |
| D20397-001-001/WDM/Alcmtr.exe | 69.6 KB | 13 Apr 2008 |
| D20397-001-001/WDM/CPLUtl64.exe | 37.4 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDA.inf | 166.7 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDA01.inf | 153.3 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDA104D.inf | 154.0 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDA861A.inf | 152.1 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDAApple.inf | 155.2 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDACPC.inf | 165.9 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDAHP880.inf | 153.4 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDAHPNB.inf | 155.3 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDALC.inf | 288.5 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDARt.inf | 167.7 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDASamsu.inf | 160.2 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDX.INF | 154.4 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDX01.INF | 153.6 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDX104D.INF | 154.7 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDX861A.INF | 152.8 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDXApple.inf | 155.9 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDXCPC.inf | 166.7 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDXHP880.INF | 154.2 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDXHPNB.INF | 156.0 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDXLC.INF | 287.5 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDXRT.INF | 167.1 KB | 13 Apr 2008 |
| D20397-001-001/WDM/HDXSamsu.INF | 154.2 KB | 13 Apr 2008 |
| D20397-001-001/WDM/MicCal.exe | 2.2 MB | 13 Apr 2008 |
| D20397-001-001/WDM/RTCOMDLL.dll | 266.2 KB | 13 Apr 2008 |
| D20397-001-001/WDM/RTHDCPL.exe | 16.9 MB | 13 Apr 2008 |
| D20397-001-001/WDM/RTKHDA64.sys | 4.7 MB | 13 Apr 2008 |
| D20397-001-001/WDM/RTKHDAUD.sys | 4.7 MB | 13 Apr 2008 |
| D20397-001-001/WDM/RTLCPL.exe | 9.7 MB | 13 Apr 2008 |
| D20397-001-001/WDM/RTSndMgr.cpl | 266.2 KB | 13 Apr 2008 |
| D20397-001-001/WDM/RtlCPAPI.dll | 131.1 KB | 13 Apr 2008 |
| D20397-001-001/WDM/RtlUpd.exe | 1.2 MB | 13 Apr 2008 |
| D20397-001-001/WDM/RtlUpd64.exe | 1.4 MB | 13 Apr 2008 |
| D20397-001-001/WDM/SkyTel.exe | 1.8 MB | 13 Apr 2008 |
| D20397-001-001/WDM/SoundMan.exe | 86.0 KB | 13 Apr 2008 |
| D20397-001-001/WDM/hda32.cat | 228.6 KB | 13 Apr 2008 |
| D20397-001-001/WDM/rtkhda64.cat | 229.4 KB | 13 Apr 2008 |
| D20397-001-001/data1.cab | 3.1 MB | 13 Apr 2008 |
| D20397-001-001/data1.cab/_Support_Basque_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Build_Generated_Support_Files/FontData.ini | 39 bytes | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Catalan_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Chinese_(Simplified)_Files/_IsRes.dll | 340.0 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Chinese_(Traditional)_Files/_IsRes.dll | 340.0 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Croatian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Czech_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Danish_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Dutch_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_English_Files/_IsRes.dll | 385.0 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Finnish_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_French_(Canadian)_Files/_IsRes.dll | 405.5 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_French_(Standard)_Files/_IsRes.dll | 405.5 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_German_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Greek_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Hungarian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Indonesian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Italian_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Japanese_Files/_IsRes.dll | 356.4 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Korean_Files/_IsRes.dll | 352.3 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Language_Independent_OS_Independent_Files/license.txt | 255 bytes | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Misc_Support_Files/corecomp.ini | 65.5 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Non-SelfRegistering/default.pal | 1.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Non-SelfRegistering/isrt.dll | 438.3 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Norwegian_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Polish_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Portuguese_(Brazilian)_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Portuguese_(Standard)_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Russian_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Slovak_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Slovenian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Spanish_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Swedish_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Thai_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data1.cab/_Support_Turkish_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab | 512 bytes | 13 Apr 2008 |
| D20397-001-001/data2.cab/_Support_Basque_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Build_Generated_Support_Files/FontData.ini | 39 bytes | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Catalan_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Chinese_(Simplified)_Files/_IsRes.dll | 340.0 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Chinese_(Traditional)_Files/_IsRes.dll | 340.0 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Croatian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Czech_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Danish_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Dutch_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_English_Files/_IsRes.dll | 385.0 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Finnish_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_French_(Canadian)_Files/_IsRes.dll | 405.5 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_French_(Standard)_Files/_IsRes.dll | 405.5 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_German_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Greek_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Hungarian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Indonesian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Italian_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Japanese_Files/_IsRes.dll | 356.4 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Korean_Files/_IsRes.dll | 352.3 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Language_Independent_OS_Independent_Files/license.txt | 255 bytes | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Misc_Support_Files/corecomp.ini | 65.5 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Non-SelfRegistering/default.pal | 1.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Non-SelfRegistering/isrt.dll | 438.3 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Norwegian_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Polish_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Portuguese_(Brazilian)_Files/_IsRes.dll | 397.3 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Portuguese_(Standard)_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Russian_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Slovak_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Slovenian_Files/_IsRes.dll | 393.2 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Spanish_Files/_IsRes.dll | 401.4 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Swedish_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Thai_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/data2.cab/_Support_Turkish_Files/_IsRes.dll | 389.1 KB | 27 Aug 2015 |
| D20397-001-001/engine32.cab | 553.8 KB | 13 Apr 2008 |
| D20397-001-001/engine32.cab/DotNetInstaller.exe | 5.6 KB | 13 Nov 2005 |
| D20397-001-001/engine32.cab/IKernel.dll | 757.8 KB | 7 Feb 2006 |
| D20397-001-001/engine32.cab/ISBEW64.exe | 129.5 KB | 7 Feb 2006 |
| D20397-001-001/engine32.cab/ISBEW64.rgs | 570 bytes | 19 Dec 2005 |
| D20397-001-001/engine32.cab/ISBEW64A.exe | 65.0 KB | 7 Feb 2006 |
| D20397-001-001/engine32.cab/ISProBE9x.tlb | 132.2 KB | 13 Nov 2005 |
| D20397-001-001/engine32.cab/ISProBENT.tlb | 121.0 KB | 13 Nov 2005 |
| D20397-001-001/engine32.cab/IScript.dll | 274.4 KB | 7 Feb 2006 |
| D20397-001-001/engine32.cab/IUser.dll | 204.8 KB | 7 Feb 2006 |
| D20397-001-001/engine32.cab/IsBEW64.tlb | 3.4 KB | 13 Nov 2005 |
| D20397-001-001/engine32.cab/ctor.dll | 69.7 KB | 7 Feb 2006 |
| D20397-001-001/engine32.cab/iKernel.rgs | 38.7 KB | 7 Feb 2006 |
| D20397-001-001/engine32.cab/objectps.dll | 32.8 KB | 7 Feb 2006 |
| D20397-001-001/layout.bin | 473 bytes | 13 Apr 2008 |
| D20397-001-001/read_me.txt | 2.2 KB | 27 Aug 2008 |
| D20397-001-001/setup.ibt | 456.9 KB | 13 Apr 2008 |
| D20397-001-001/setup.ini | 1.3 KB | 13 Apr 2008 |
| D20397-001-001/setup.isn | 250.3 KB | 13 Apr 2008 |
How to Update Gateway DX4710 Device Drivers Quickly & Easily
Step 1 - Download Your Driver
To get the Gateway DX4710 driver, click the green download button above. After you complete your download, move on to Step 2.
If the driver listed is not the right version or operating system, search our driver archive for the correct version. Enter Gateway DX4710 into the search box above and then submit. In the results, choose the best match for your PC and operating system.
Tech Tip: If you are having trouble deciding which is the right driver, try the Gateway Driver Update Utility. It is a software utility which automatically finds and downloads the right driver.
To find the newest driver, you may need to visit the Gateway website. Most major device manufacturers update their drivers regularly.
Step 2 - Install Your Driver
Once you have downloaded your new driver, you'll need to install it. In Windows, use a built-in utility called Device Manager, which allows you to see all of the devices recognized by your system, and the drivers associated with them.
How to Open Device Manager
In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager
In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager
In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager
In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager
In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button
How to Install a driver from Device Manager
Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.
Select the Driver tab.
Click the Update Driver button and follow the instructions.
In most cases, you will need to reboot your computer in order for the driver update to take effect.
Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow.
For more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type.