Black Widow (Devcom) DEVCOM Black Widow 9636 USB Scanner Driver Reviews

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Black Widow (Devcom) DEVCOM Black Widow 9636 USB Scanner Automatic Driver Update Utility

User Reviews and Ratings

Only reviews are shown below.  Ratings submitted without a review are used in calculating the total ratings shown above, but will be displayed below.

3 of 4 people found the following review helpful:
David
Tested on Windows XP
31 Oct 2006
 

Installation: 2 out of 5
Stability: 2 out of 5
Compatibility: 2 out of 5
 
"Tried many different ways to install this driver, best I could get, scanner worked slowly on B/W, locked up on colour. Gave up and bought new scanner! (On XP Pro)."
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3 of 4 people found the following review helpful:
Sarah Prisgrove
Tested on Windows 2000 Professional
28 Mar 2006
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"We've had 2 full days of trying to get the scanner working on Windows 2000 after our pc crashed and we couldn't get it to reload Windows 98 so had to load Windows 2000. What a nightmare!! In the end using the update.exe seems to have made a difference, but I'm not sure what else we did that actually made it work again. We can't believe that the scanner is working again! Th
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3 of 4 people found the following review helpful:
Slidebar
Tested on Windows XP
5 Mar 2006
 

Installation: 5 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"i was looking for XP driver to my scanner for a long time...at the and i found it in driver guide web page. Now it working excellent.. thanx to driver guide.. Im very pleasure about."
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3 of 4 people found the following review helpful:
Gerry Millward
Tested on Windows XP
7 Nov 2005
 

Installation: 2 out of 5
Stability: 4 out of 5
Compatibility: 4 out of 5
 
"Installing the standard package and drivers from the CD appeared successful i.e. no yellow blob in device manager (which shows the scanner under "Imaging Devices"). However, the scanner didn't work and the ASPI error message appeared. Following Darren Clark's procedure made it work fine. Thanks Darren."
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3 of 4 people found the following review helpful:
Arthur Millie
Tested on Windows XP
3 Nov 2005
 

Installation: 3 out of 5
Stability: 4 out of 5
Compatibility: 4 out of 5
 
"At last found a driver that worked"
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3 of 4 people found the following review helpful:
J Thomas
Tested on Windows 2000 Professional
18 Oct 2005
 

Installation:  out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"Difficult to install correctly but works fine once installed, the trick is to install as per enclosed instructions, hook up scanner and when it attmempts to install P&P device force the driver to install the update .exe file enclosed. This means typing in the exact address and filename including .exe suffix of the update exe file under the 'specify location' option. (
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3 of 4 people found the following review helpful:
bob reeds
Tested on Windows XP
29 May 2005
 

Installation: 4 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"Installed original driver within XP Professional for my BW9636 USB and did not want to know every time I tried to use the scanner error came up scanner not initiating no scanner installed so tried this new driver and hey presto superb everything now working absolutely fine scanner back to its original superb self and saved me 100 plus because I did not need to go and buy
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3 of 4 people found the following review helpful:
AyeWright
Tested on Windows XP
26 Apr 2005
 

Installation: 2 out of 5
Stability:  out of 5
Compatibility: 1 out of 5
 
"I tried this but had no luck getting my BW9636 to work on XP - I had better luck with another driver download on this site for the scanner. I followed the instructions, but no luck. And I guess prortys means properties?"
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3 of 4 people found the following review helpful:
David Swift
Tested on Windows XP
23 Apr 2005
 

Installation:  out of 5
Stability:  out of 5
Compatibility: 1 out of 5
 
"Try as I might, I could not get this to work"
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3 of 4 people found the following review helpful:
John Burt
Tested on Windows XP
31 Mar 2005
 

Installation: 5 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"This was for a neighbour who's son donated a Blackwidow scanner. It worked under ME OK but not XP when we upgraded his OS.

This driver installed without any protest in very short time and all was solved. We needed the original drivers first though"

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3 of 4 people found the following review helpful:
Joseph Williams
Tested on Windows XP
1 Mar 2005
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Try as I did, I could not get the scanner working with an XP Professional SP2 installation. Virus checking off, programs shut down etc. but in the end I had to restore the system using XP restore utility. Sorry but it's likely a problem with my installation?. I will of course be using your site for future driver upgrades but some old equipment which still functions fine is
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3 of 4 people found the following review helpful:
Peter
Tested on Windows XP
23 Jan 2005
 

Installation: 3 out of 5
Stability: 4 out of 5
Compatibility: 4 out of 5
 
"Kept getting the "Error - ASPI for Windows is not initialised" message. Added wowpost.exe & mmsystem.dll into my system directory, ran the update.exe program in the 9636usb2000 directory and followed Andrew King's advise (15 Nov 2002) i.e. installed original driver. Not sure which step corrected (or if you need to do all three) but all is now working."
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3 of 4 people found the following review helpful:
Tony

1 Aug 2004
 

Installation: 4 out of 5
Stability:  out of 5
Compatibility: 4 out of 5
 
"Eventually, a driver that got the job done."
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3 of 4 people found the following review helpful:
Vic Spark

27 Jul 2004
 

Installation: 4 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"after much searching and many times being told buy a new scanner I finaly found the answer thanks my scanner now works on win98se & winXP on a dual boot system so I can easily transfer between both O/S's Thanks once again"
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3 of 4 people found the following review helpful:
Mike

16 Jul 2004
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"It didn't work at all!"
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3 of 4 people found the following review helpful:
andy j

12 Jul 2004
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"could not get it to work"
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3 of 4 people found the following review helpful:
Jeff Forsyth

13 Apr 2004
 

Installation: 4 out of 5
Stability: 1 out of 5
Compatibility: 1 out of 5
 
"Software still did not recognise driver"
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3 of 4 people found the following review helpful:
John Arez

12 Mar 2004
 

Installation: 1 out of 5
Stability:  out of 5
Compatibility: 1 out of 5
 
"Compaq Laptop P4 XP home. USB connection

Tried the BW_9636_USB_WINXP.zip but no luck.

Used 9636usb2000.exe, follow instructions and is working

Thanks Edward"

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3 of 4 people found the following review helpful:
DaveC

21 Aug 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"I've tried following the instructions found on earlier postings re 9636usb.zip (and similar) all making use of gene.inf (10/07/2000). Cannot get the thing to work. Before I load the update, there is no yellow warning against the device, so all appears to be OK - except it just does not work. The install driver wizard only shows the 9636 for parallel or serial ports - so
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3 of 4 people found the following review helpful:
Paul Dale

25 Jun 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Hi, we had the same problems as most, but do as 'grin' suggests on feb 18 2003 and all becomes cushty. Scanner now works thro photoshop 6. cheers matey."
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3 of 4 people found the following review helpful:
Steve Howarth

26 May 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"followed instructions to the letter, but xp installation wizard can't recognize the file, even though it has been unzipped by windows xp (go figure!!) something is still amiss....do I need to change my parallel port settings in the bios or something? anyone else had this problem? any help appreciated."
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3 of 4 people found the following review helpful:
steve Howarth

26 May 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"followed instructions to the letter, but installation wizard (when asked) doesn't recognise the file, even though it has been successfully downloaded, unzipped and placed on the desktop where I can find it. utterly perplexed!!"
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3 of 4 people found the following review helpful:
Michael Jakuta

14 Apr 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Downloaded the driver and installed it the only thing is when my scanner is warming up thats all it does keeps on going round the clock to warm up any suggestions I am running windows 2000 Mick"
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3 of 4 people found the following review helpful:
jerome burne

22 Mar 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"device drivers wouldn't recognise the folder it was in and when I tried to unzip it told it was invalid/corrupt"
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3 of 4 people found the following review helpful:
Jon Richardson

18 Mar 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"does anyone know if this will work for parallel port model? can you get a converter lead?"
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3 of 4 people found the following review helpful:
jimlad

26 Feb 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"i will give it a try at the weekend and let you know how i got on. thanks"
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3 of 4 people found the following review helpful:
James Cross

23 Feb 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"If you have any difficulties, the #1 cause is a dodgy enumeration of the device. To fix this right click on the device in device manager, then uninstall. Next click on scan for hardware changes. This should find the device and install it. Often this fixes installs that have gone a bit awry. Try it, what have you to lose?"
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3 of 4 people found the following review helpful:
Ans

19 Feb 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Cheers, did exactly that! Double click on the update icon in Usb2000 folder. After installing it in Device manager. Thanks for sharing the info and thnx to Michael. Perfect..."
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3 of 4 people found the following review helpful:
Grin

18 Feb 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Yes it works. Thanks Mick. Instructions could be a little clearer for IT numpties. Update stage didn't work through system properties. However double clicking on the update icon in the unzipped USB2000 folder did the trick. Scanner now back to full operation."
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3 of 4 people found the following review helpful:
Ans

16 Feb 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Device Manager knows it's there and likes it, but it doesn't initialize. please give me a hint. followed instructions to the letter cheers"
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3 of 4 people found the following review helpful:
Alan Cameron

4 Feb 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Works great thanks to this chap"
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3 of 4 people found the following review helpful:
Mark

4 Jan 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"NEED HELP!! I have the 9636 Pro SCSI version, and to be frank Devcom's support has left me amazed as being the worst ever.. does ANYONE know where I can get a win200 driver for this scanner?? (as far as Devcom are concerned I should just throw it in the bin or stick with win98 (no way!). Thanks!"
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3 of 4 people found the following review helpful:
john tompson

3 Jan 2003
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Thank you so much for this driver it worked fine. what a brill person. Devcom will supply this driver for u for 20.00 on a burnt CD. and its here free in all its glory. Yet they do not support the driver nither !!!! Well thank you mick it did the job fine and dandy now my black widow scanner is working like a dream. Now i dont have to go buy a new scanner just because i
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3 of 4 people found the following review helpful:
Andrew King

15 Nov 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Thanks to Roger I persevered. If you follow the instructions to the letter it really does work! After running the fix I had to force XP to update the driver to the old one by going to START - CONTROL PANEL - PERFORMANCE & MAINTENANCE - HARDWARE TAB - DEVICE MANAGER and then update the driver to the one on my origial Black Widow CD (USBDRV98 I think) Good luck!"
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3 of 4 people found the following review helpful:
Joe Jones

13 Nov 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Same Error as the others looks ok but the scanner software will not see the scanner - WidowView-32U 3.05 English reporting "Error - ASPI for Windows is not initialised", then "Error-Scanner not ready!"
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3 of 4 people found the following review helpful:
Jamie Pepper

4 Nov 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"seem to be having same problem as Denis - ok in device manager but unable to use scanner any ideas?"
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3 of 4 people found the following review helpful:
Denis

31 Oct 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Margrets comments..No joy, I'm afraid. Still keep getting WidowView-32U 3.05 English reporting "Error - ASPI for Windows is not initialised", then "Error-Scanner not ready!There does not seem to be a scanner installed" even though everything looks hunkydory in Device Manager...These are exactly whats happening to me ...PLEASE HELP"
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3 of 4 people found the following review helpful:
Roger Shaw

24 Oct 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Mike - you're an absolute Hero. Been looking for this driver for months. Tried many which did not work. Yours was ACE. Well done mate."
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3 of 4 people found the following review helpful:
Margaret

24 Oct 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"No joy, I'm afraid. Still keep getting WidowView-32U 3.05 English reporting "Error - ASPI for Windows is not initialised", then "Error-Scanner not ready!There does not seem to be a scanner installed" even though everything looks hunkydory in Device Manager"
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3 of 4 people found the following review helpful:
malcolm pugh

23 Oct 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"i dont care if it works, though i think it will...i am very pleased you took the time to bother..thanks mate"
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3 of 4 people found the following review helpful:
Techip

29 Sep 2002
 

Installation:  out of 5
Stability:  out of 5
Compatibility:  out of 5
 
"Been looking for this for ages, thanx Michael. I hope it works for me."
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3 of 5 people found the following review helpful:
Darren Clarke
Tested on Windows XP
24 Apr 2005
 

Installation: 2 out of 5
Stability: 5 out of 5
Compatibility: 5 out of 5
 
"After a bit of head-scratching during the install and a few ASPI Not Initialised problems, I finally got this working and it's now fine. Replace the recommended instructions with this....

After downloading and unpacking the ZIP,

1) Install 9636 USB first, i.e. 9636usb\Setup.exe

2) Ensure scanner is now powered up and connected.

3) Open System Properties (i

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