Introduction:

The hp system diagnostics utility gathers and displays information about your Windows based system. This information can be especially helpful if you need telephone support for your hp scanjet scanner or photosmart camera product. Installing this utility before making a phone call to the HP Customer Care Center will help the agent assisting you, and may save valuable time.

This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).

HP System Diagnostics Utility gathers and displays information on:

Current Operating system

Available system resources

List of devices on system and their status

Running applications

Details on installed imaging software

The log file you create c

You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.

Features added with version 1.5:

Now supports hp image zone on newer hp digital imaging products.